Security, Encryption and Regulatory Compliance

FaxLogic employs state-of-the-art technologies and systems infrastructure to provide customers with the industry's highest levels of end-to-end security, privacy and dependability. Equipped to handle the most demanding regulatory and compliance requirements of enterprises and institutions in legal, medical, financial, educational and government sectors, FaxLogic's secure services and systems create trust and peace of mind.

Data and File Security

FaxLogic protects data at-rest by encrypting all user data and files using secure 128-bit AES encryption or optional high-security 256-bit AES encryption. All data remains continuously encrypted, secure and private while stored in the FaxLogic system.

Transport Security

FaxLogic protects data in-transit, using Secure Sockets Layer (SSL) connections, to prevent unauthorized access or eavesdropping of data as it traverses the network.

Physical Security

FaxLogic's technical infrastructure and data centers maintain ISO 27001 certification, a global security standard that sets forth model requirements for establishing, implementing, operating, monitoring, maintaining and improving Information Security Management Systems. Additionally, regular Service Organization Control Reports/SAS 70 (Statement on Auditing Standards No. 70) Type II Reports are independently assessed to audit control objectives and activities relating to operational performance and data security. A systemic approach to and ongoing refinement in managing information security risks affecting confidentiality, integrity and availability of data, as required for ISO 27001 certification, demonstrate our commitment to the reliability of FaxLogic services and to the protection of customer data.

Reliability

FaxLogic's technical infrastructure is designed to be highly scalable and to provide mission-critical reliability. Availability and durability are ensured by the use of redundant data centers, each with multiple Internet backbone connections, redundant self-healing, error correcting, fault tolerant disk arrays, and N+1 redundant environmental and electrical power systems. These reliability measures are designed to provide 99.9% availability of FaxLogic services and 99.999999999% durability of customer data.

Regulatory Compliance

FaxLogic's layered security, user access control and strong encryption of user data and documents help you meet the privacy and security standards required for compliance with the following government regulations: Health Insurance Portability and Accountability Act (HIPAA), Health Information Technology for Economic and Clinical Health Act (HITECH), Sarbanes-Oxley (SOX), Federal Information Security Management Act (FISMA), Gramm-Leach-Bliley Act (GLB/GLBA) and others.