Shipping & Returns

Fax Adapters ordered through this website are delivered to the purchaser's Shipping Address, according to the shipping and delivery options selected at the time of purchase. Orders may be delivered in separate shipments. Shipping fees are based on the destination, size and weight of the shipments. Purchasers will receive tracking information by e-mail as orders are shipped.

Orders placed before 2:00 P.M. Central Time, Monday through Friday, will ship the same day. Expedited Orders placed before 4:00 P.M. Central Time, Monday through Friday, will ship the same day. All other orders will ship the next business day.

FaxLogic works with leading domestic and international carriers to ensure delivery service to most locations. FaxLogic may use FedEx, UPS or DHL to ship orders to addresses in these carriers' service areas. FaxLogic uses the United States Postal Service (USPS) to ship orders to Post Office (PO) Box, Army/Air Force Post Office (APO), Fleet Post Office (FPO) and Diplomatic Post Office (DPO) addresses.

FaxLogic reserves the right to reject or cancel orders for Fax Adapters shipped to certain international destinations, based on government or regulatory restrictions imposed on such shipments or equipment.

Purchased Fax Adapters may be returned for credit or refund within thirty (30) days of purchase, or within ninety (90) days if purchased with a new subscription that is cancelled during the Money Back Guarantee period. FaxLogic only accepts returned Fax Adapters freight prepaid with a valid Return Merchandise Authorization (RMA) number printed on the outside of the shipping container. RMA's may be obtained by submitting a Support Request. To receive credit or refund, Fax Adapters must be received in original working condition. Any Fax Adapter returned with missing parts, accessories, documentation or original packaging will be subject to a 25% restocking fee.